HR Business Partner (HRBP)

Location: Surat, Gujarat (On-site)
Company: Karma Global
Experience: 6–10 Years
Team Size Supported: 150+ Employees

About Us

Karma Global is a fast-growing Accounting & KPO organization serving US-based CPA firms, real estate operators, and lenders. With a team of 150+ professionals and strong year-on-year growth, we are looking for an experienced HR Business Partner (HRBP) to drive employee engagement, performance, retention, and organizational growth.

Key Responsibilities

Talent Management & Employee Engagement

  • Drive employee engagement, retention, and workplace culture initiatives.
  • Conduct stay interviews, exit interviews, and employee feedback programs.
  • Analyze attrition trends and implement retention strategies.
  • Develop recognition and reward programs to enhance employee satisfaction.

Performance Management

  • Manage end-to-end performance review cycles and goal-setting processes.
  • Partner with managers to improve employee productivity and performance.
  • Guide managers on performance improvement plans (PIPs), feedback, and coaching.
  • Support compensation reviews and internal benchmarking exercises.

Talent Acquisition Partnership

  • Collaborate with hiring managers on workforce planning and hiring needs.
  • Enhance recruitment quality through structured interviews and assessments.
  • Strengthen employer branding and talent attraction initiatives.

HR Operations & Compliance

  • Ensure compliance with applicable labour laws and statutory requirements.
  • Manage HR documentation, policies, employee records, and HRMS data.
  • Oversee payroll inputs, leave management, and employee grievance handling.
  • Maintain audit-ready HR processes and documentation.

Business Partnering & Leadership Support

  • Act as a trusted advisor to business leaders and department heads.
  • Coach managers on people management, team effectiveness, and employee development.
  • Support organizational changes, restructuring, and growth initiatives.
  • Drive a culture of accountability, ownership, and continuous improvement.

Required Qualifications

  • 6–10 years of progressive HR experience.
  • Minimum 3 years in an HRBP, HR Generalist Lead, or similar role.
  • Experience in KPO, BPO, IT/ITES, Professional Services, or US-shift environments preferred.
  • Strong knowledge of labour laws, HR operations, and employee relations.
  • Excellent analytical skills with experience in HR metrics and reporting.
  • Strong communication and stakeholder management abilities.
  • Proficiency in HRMS, MS Excel, and HR analytics tools.

Preferred Qualifications

  • MBA/PGDM in Human Resources or equivalent.
  • Experience managing HR functions in organizations with 100–300 employees.
  • Exposure to HR automation, HRMS implementation, and process improvement initiatives.

Why Join Karma Global?

  • High-impact role working directly with leadership.
  • Opportunity to shape people strategy and organizational culture.
  • Fast-growing organization with global exposure.
  • Dynamic, collaborative, and performance-driven work environment.
  • Strong opportunities for career growth and leadership development.

Apply Now

Send your updated CV along with a brief note highlighting an employee retention, engagement, or performance initiative you led and its measurable impact.
Email: hr@karmags.com
Location: Surat, Gujarat (On-site)